FAQ
📌 Frequently Asked Questions (FAQ)
Product: TUNENEST Waterproof Bluetooth LED Shower Speaker (with Suction Cup)
🔊 Product Features
Q1. Is this speaker fully waterproof?
Yes, the speaker is rated IPX7 waterproof, which means it can withstand splashes, rain, and even brief submersion in water (up to 1 meter for 30 minutes).
Q2. Can I use it while showering?
Absolutely. It is designed specifically for showers and wet environments. Just avoid placing it directly under a heavy water stream.
Q3. Does it have LED lighting?
Yes, it includes multi-color LED lights that change with the music, enhancing your shower experience.
Q4. How do I attach it to the wall?
Use the built-in suction cup to stick it onto smooth, flat surfaces like bathroom tiles, mirrors, or glass.
Q5. What devices are compatible with this speaker?
It works with any device that supports Bluetooth, including smartphones (iOS and Android), tablets, laptops, and more.
📡 Connectivity & Bluetooth
Q6. What Bluetooth version does it use?
It supports Bluetooth 5.0, offering stable connectivity and a range of up to 10 meters.
Q7. Can I connect it to my laptop or smart TV?
Yes, if your laptop or TV supports Bluetooth, it should pair easily.
Q8. Can it connect to two devices at once?
No, it only connects to one device at a time.
Q9. How do I pair it with my phone?
Turn on the speaker, enable Bluetooth on your phone, search for "TUNENEST Speaker", and tap to connect.
Q10. Do I need to pair it every time?
No. It auto-connects to the last paired device when powered on (if Bluetooth is on).
🔋 Battery & Charging
Q11. How long does the battery last?
Battery life is approximately 6–8 hours, depending on volume level and LED light usage.
Q12. How long does it take to fully charge?
It takes around 2–3 hours to fully charge via the included USB cable.
Q13. Can I use it while charging?
Yes, but avoid doing so in wet environments to maintain electrical safety.
Q14. What type of charger does it use?
It uses a micro-USB charging cable, which is included in the box.
Q15. How will I know it's charging?
A red LED light will turn on while charging and turn off when fully charged.
📞 Hands-Free & Calls
Q16. Does it support hands-free calling?
Yes, it has a built-in microphone for making and receiving calls.
Q17. How do I answer a call?
Press the multifunction button once when a call comes in to answer.
Q18. Can people hear me clearly during calls?
Yes, the mic is optimized for short-range conversation, like from a shower.
Q19. Can I decline a call?
Yes, press and hold the call button for 2 seconds to reject a call.
Q20. Does the music pause when a call comes in?
Yes, music pauses automatically and resumes after the call ends.
💡 LED Lights
Q21. Can I turn off the LED lights?
Yes, there is a separate button to toggle LED lights on or off.
Q22. Do the lights flash to the music?
Yes, they are designed to pulse rhythmically with the beat.
Q23. Are the lights customizable?
Lights are preset and cannot be customized beyond turning them on/off.
Q24. Can the lights be used independently?
No, the LED effects only activate during music playback.
Q25. Will lights drain the battery faster?
Yes, enabling LEDs can reduce battery life by 10–20%.
🛠️ Setup & Troubleshooting
Q26. My speaker isn’t turning on. What do I do?
Charge the device for at least 30 minutes and try again. Hold the power button for 3 seconds.
Q27. Bluetooth isn’t connecting—what now?
Turn Bluetooth off/on on your device, restart the speaker, and try again.
Q28. The sound is cutting out.
Ensure your device is within 10 meters and there are no walls/objects blocking the signal.
Q29. Suction cup won’t stick.
Make sure the surface is clean and dry before mounting.
Q30. Can I reset the speaker?
Yes. Hold the power and Bluetooth buttons together for 10 seconds to reset.
📦 What's in the Box?
Q31. What comes with the speaker?
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1x TUNENEST Shower Speaker
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1x Micro-USB charging cable
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1x User Manual
Q32. Does it come with a warranty?
Yes, we offer a 1-year limited warranty on manufacturing defects.
Q33. Is the charging cable waterproof?
No. Always unplug and dry the port before charging.
Q34. Can I hang it from a hook?
This model uses a suction cup and does not include a hook or loop for hanging.
Q35. Can I take it swimming?
No, it is waterproof for showers and splashes—not for continuous underwater use.
🛍️ Ordering & Shipping
Q36. Is shipping free?
Yes, we offer free standard shipping across India.
Q37. How long does delivery take?
Most orders arrive within 3–7 business days.
Q38. Do you offer COD (Cash on Delivery)?
Yes, COD is available in select locations for ₹50 extra.
Q39. Can I cancel my order after placing it?
Yes, if the order hasn’t shipped yet. Check your Amazon order page to cancel.
Q40. Can I track my shipment?
Yes. You’ll receive a tracking number via SMS/email after dispatch.
🔁 Returns & Warranty
Q41. What’s your return policy?
You can return the speaker within 7 days of delivery for any defects or issues.
Q42. How do I request a replacement?
Contact Amazon support or our seller page directly with your order details.
Q43. What if the product is damaged during delivery?
Take photos and contact support within 48 hours for a free replacement.
Q44. Is there a restocking fee for returns?
No, but return shipping may apply for non-defective products.
Q45. How do I claim warranty?
Email your proof of purchase and issue details to support@tunenest.in.
🎧 General Use & Tips
Q46. Can I use it outdoors?
Yes, it's portable and water-resistant—great for hiking, camping, and poolside.
Q47. Can it be used as a night lamp?
While not designed as a lamp, the LED glow adds ambient light in dark settings.
Q48. Is the sound stereo or mono?
It features mono output but offers clear and balanced sound for its size.
Q49. Can I pair two speakers together?
This model doesn’t support TWS (True Wireless Stereo) pairing.
Q50. Is this suitable for kids?
Yes! It’s safe, simple to use, and fun for all ages.